Thank you for choosing to be part of our community at Mateshwari Export (“Mateshwari Export,” “we,” “us,” or “our”). Protecting your personal information and your right to privacy is very important to us. If you have any questions or concerns about this policy or our practices with respect to your personal information, please contact us using the information provided at the end of this document.
This privacy policy applies to all information collected through our website (https://www.mateshwariexport.com/), as well as any related services, sales, marketing, or events (collectively referred to in this policy as the “Services”).
1. What Information Do We Collect?
Personal information you disclose to us:
In short: We collect personal information that you provide to us such as your name, address, contact information, passwords, and payment details.
The types of information we collect include:
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Names and Contact Data: First and last name, email address, postal address, phone number, and other contact details.
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Credentials: Passwords, password hints, and similar security information.
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Payment Data: Information necessary to process payments, such as payment method details. (We do not store payment card details ourselves — they are processed securely by our payment partners.)
Information automatically collected:
In short: Certain information — like your IP address and device information — is collected automatically when you interact with our Services.
This may include:
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IP address
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Browser and device characteristics
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Operating system
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Language preferences
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Referring URLs
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Usage information about how you interact with our Services
2. How Do We Use Your Information?
In short: We use your information for legitimate business purposes, contractual obligations, legal compliance, and with your consent.
We use your information to:
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Create and manage user accounts
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Process and manage orders
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Deliver requested services
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Send administrative communications
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Improve, monitor, and secure our Services
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Comply with legal obligations
3. Will Your Information Be Shared With Anyone?
In short: We only share your information in limited situations, such as with your consent, to comply with laws, or to fulfill business operations.
We may share or disclose your information:
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With your consent
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To comply with legal obligations
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To protect rights and prevent fraud
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With service providers assisting us in running our Services
4. Do We Use Cookies and Other Tracking Technologies?
In short: Yes, we may use cookies and similar technologies to collect information.
You can control cookies through your browser settings. For more information, please see our Cookie Policy (coming soon).
5. How Do We Handle Social Logins?
In short: If you choose to login using a social media account, we may access certain profile information.
This could include your name, email, and any public profile information, depending on your social media settings.
6. Is Your Information Transferred Internationally?
In short: Your information may be stored and processed in locations where we or our service providers operate, including India.
7. How Long Do We Keep Your Information?
In short: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.
8. How Do We Keep Your Information Safe?
In short: We use technical and organizational security measures to protect your personal information.
However, no online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.
9. Do We Collect Information from Minors?
In short: No, we do not knowingly collect or market to individuals under 18 years of age.
If we learn we have collected data from a minor, we will take steps to promptly delete it.
10. What Are Your Privacy Rights?
In short: Depending on your location (such as the EEA, UK, or California), you may have rights to:
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Request access to your information
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Request corrections or deletion
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Restrict or object to processing
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Withdraw consent at any time
Please contact us at [info@mateshwariexport.com] to exercise any of your rights.
11. Controls for Do-Not-Track Features
Most browsers allow you to enable Do-Not-Track (DNT) settings. Currently, we do not respond to DNT signals as there is no industry standard for recognizing them.
12. California Residents: Your Privacy Rights
If you are a California resident, you are entitled to additional rights under the California Consumer Privacy Act (CCPA), including:
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The right to request access to your personal data
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The right to request deletion of your personal data
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The right to opt out of the sale of personal information (We do not sell your information.)
To exercise your rights, please email [info@mateshwariexport.com].
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact:
Mateshwari Export
Email: info@mateshwariexport.com
Website: https://www.mateshwariexport.com/
